- Evaluate Revenue Management practices within the company
- Find leverages for optimization of revenues throughout the organisation: Bedroom, Meetings & Events, F&B, Co-Working as well as organisation structure
- Audit of the structure: people & data organisation
- Look for opportunities in Revenue Management, Sales and Marketing, Online and Distribution with strategic recommendations for long term business growth
- Help investors with Openings and Implementations: advice on systems, set up and commercial strategy for your hotel/group
- Help on the recruitment process and define objectives for Senior Leadership
Hotels Consulting
Outsourced Revenue Management & Distribution
- Pricing set up and restructuring
- Systems implementations and changeover
- Creation of automated reporting
- On call or full time professional support: forecasting, KPI reporting and review with close relationship with the “on property” teams
- Interim management
Revenue Optimisation Training
- Training and coaching in revenue management principles
- Implementation of revenue culture across operations
- Conferences and Round Tables
Digital and CRM
- Audit and implementation of full Digital Strategy
- METAsearch
- Recommendations and Implementation of CRM
- Emailing
- Online visibility through Google (Ads, My Business)
- SEO recommendations
Project Management
- Design and re-design of the Customer and Staff Journey
- Review of the suite of technology in place and plan for optimized suite
- RFPs
- System implementations
- System changeover
- Recruitment
System Provider Consulting
- Support on new system development
- Workshop to define product development needs and roadmap
- Support in system integrations (API, etc.)
